Privacy Policy

Effective Date: 6/28/2026

Last Updated: 6/28/2026

1. Introduction

Welcome to Coover Trucking, Inc. ("we," "us," "our," or "the Company"). We are a small trucking and transportation company providing freight hauling, logistics, and related services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us as a customer, shipper, broker, driver, employee, contractor, or website visitor.

We are committed to protecting your privacy and handling your information responsibly.

2. Information We Collect

We collect different types of information depending on your relationship with us.

2.1 Information from Customers, Shippers, and Brokers

When you request a quote, book a load, or use our transportation services, we may collect:

Contact information (name, company name, phone, email, mailing address)

Shipping and logistics details (pickup/delivery locations, dates, commodity descriptions, bill of lading information)

Payment and billing information (processed securely through third-party processors)

Business relationship details and load history

2.2 Driver and Employee Information

As a trucking company, we collect information required to comply with FMCSA and DOT regulations, including:

Full legal name, date of birth, address, phone, email, and Social Security number (for employment/tax purposes)

Commercial Driver's License (CDL) information (number, state, class, endorsements, expiration)

Medical examination reports and certificates

Drug and alcohol testing results and records (pre-employment, random, post-accident, etc.)

Employment history, references, background checks, and motor vehicle records (MVRs)

Emergency contact information

Training and safety performance records

2.3 Vehicle, GPS, and Telematics Data

Our vehicles are equipped with GPS and Electronic Logging Devices (ELDs). We collect:

Real-time and historical GPS location data

ELD data including hours of service (HOS), driving time, and duty status

Fuel consumption, mileage, engine diagnostics, and maintenance records

Dash camera footage and safety event data (if equipped)

Speed and harsh driving event data

2.4 Website and Online Information

If you visit our website, we may collect:

IP address, browser type, operating system, and device information

Pages visited, time on site, and referring websites

Information submitted through contact or quote request forms

Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Provide transportation and logistics services

Comply with FMCSA, DOT, and other federal/state regulations

Maintain required driver qualification files and safety programs

Process payments and manage billing

Communicate about shipments, delays, or issues

Ensure safety and security of drivers, vehicles, and cargo (including GPS tracking)

Respond to inquiries and improve our services

Prevent fraud and comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share information in these situations:

With Customers and Business Partners

We share necessary shipping and contact information with customers, receivers, and brokers to complete deliveries.

With Service Providers

We share information with trusted partners such as ELD/GPS providers, maintenance facilities, factoring companies, payroll processors, insurance brokers, and IT providers (under contractual privacy protections).

With Government and Regulatory Agencies

We are required to share driver qualification files, drug/alcohol testing records, ELD data, accident reports, and other information with the FMCSA, DOT, state agencies, and law enforcement when required by law or during audits.

With Insurance Companies

We share relevant information with our insurance carriers for coverage and claims processing.

Legal Requirements

We may disclose information when required by law, subpoena, court order, or to protect rights and safety.

5. Cookies and Tracking Technologies (Website)

If you visit our website, we may use cookies and similar technologies to:

Remember preferences and improve functionality

Analyze website traffic

Provide relevant information based on your activity

You can control cookies through your browser settings. Disabling cookies may affect some website features.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. This includes secure storage of driver files, access controls, and encrypted transmission where appropriate.

No system is 100% secure. In the event of a data breach, we will notify affected individuals and authorities as required by law.

7. Data Retention

We retain information only as long as necessary to provide services, comply with legal obligations, and resolve disputes. Specific examples:

Driver qualification files and drug/alcohol records: Retained per FMCSA regulations (typically 3+ years)

ELD and GPS data: Retained as required for hours-of-service compliance

Customer and shipping records: Retained for the business relationship plus tax/audit/claims requirements

Website data: Usually retained for shorter periods

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

Know what personal information we have collected about you

Request access to or a copy of your information

Request correction of inaccurate information

Request deletion of your personal information (subject to legal limits)

Note for Drivers: Many driver records are subject to FMCSA and DOT regulations, which may limit deletion rights even if requested.

To exercise these rights, contact us using the information below. We will respond within required timeframes.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 13. If we discover we have done so without consent, we will delete it promptly.

10. Changes to This Privacy Policy,

We may update this policy from time to time. When we make material changes, we will update the "Last Updated" date and may provide additional notice via our website or email. Please review this policy periodically.

11. Contact Us,

If you have questions or privacy requests, please contact us:

Coover Trucking, Inc.

17670 180th Rd

Erie, KS 66733

Phone: 620-244-3572

Email: coovertrucking@att.net

For privacy requests, please include "Privacy Request" in the subject line.